North London Care Homes Cut Falls by 87% with Ally Cares Technology in HSJ Award-Winning Project
A pioneering digital care initiative powered by Ally Cares has won a major accolade at the HSJ Digital Awards 2025, after delivering transformational results across care homes in North London—including an 87% reduction in night-time falls.
The winning project, led by North Central London ICB (NCL ICB), North London Councils, Transformation Partners in Health and Care (TPHC) and Ally Cares, was recognised in the Connecting Health and Social Care Through Digital category for its innovative approach to improving night-time care through AI-powered resident monitoring.
A new model for night-time care
The project used Ally’s AI resident monitoring technology across 10 care homes, enabling staff to be alerted in real time only when residents needed support—without disturbing their sleep. The result? Fewer incidents, calmer nights, more confident teams, and improved outcomes for residents.
Key results included:
- Up to 87% reduction in falls in some homes
- One home saw falls drop by 56% in just 3 months
- Another home reduced ambulance callouts from 33 to zero
- 52% of residents were recorded as sleeping better, leading to fewer medication needs and calmer days
“This is about giving teams insight without intrusion,” said Thomas Tredinnick, CEO and Co-Founder of Ally Cares. “Our technology helps care teams act earlier when needed—and let residents rest in peace when not. It’s a huge honour to see this project recognised at a national level.”
Why sleep matters in care
The approach places sleep at the centre of care planning, acknowledging its critical role in health, recovery, and emotional wellbeing. Poor sleep is known to increase the risk of falls, confusion, agitation, infections, and hospital admissions—especially among older or vulnerable residents.
“The link between disturbed nights and increased falls is clear,” added Thomas. “Ally helps reduce unnecessary checks and protect residents’ rest, while improving response times when something does go wrong.”
A system-wide partnership
The programme was led by NCL ICB in partnership with local authorities and TPHC, whose digital and analytics team supported the evaluation, delivery, and scale-up.
“This win reflects the strength of partnership working in North Central London,” said Muyi Adekoya, Head of Market Development at NCL ICB. “We hope the evidence from this work will help other parts of the NHS and social care adopt acoustic monitoring to reduce hospital admissions and improve outcomes.”
“This award highlights what’s possible when care providers, ICBs and digital teams work together,” added Richard Taylor-Elphick, Partnership Director at North London Councils. “It shows the value of investing in scalable, evidence-based care technology.”
Changing the culture of night care
For frontline care teams, the shift has been transformative. Night staff feel more confident and better supported, while residents are more settled. Families report increased peace of mind knowing their loved ones are being cared for with less disruption and more attention to detail.
Julie Burton, Head of Operations at Azalea Court (Twinglobe Care), said: “We’ve seen a huge improvement in outcomes. Residents are sleeping better, staff feel more confident, and families are reassured knowing care is calm but responsive. It’s changed the way we care at night.”
Building a better future for care
The project not only demonstrates what’s possible with digital collaboration. It also sets a replicable model for sleep-first, insight-led care across the UK. By prioritising rest and using technology to support, not replace care, it offers a clear path to better outcomes, reduced hospital admissions, and a more sustainable system.
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