Time, An Invaluable Gift for Carers

by | Aug 28, 2020 | Articles, Care Workers

The learnings of the last few months have provided many Ally customers with further data on the benefits of saving time. As a consequence, they have fast-tracked remote installation of Ally resident acoustic monitoring in additional homes.

During this article, we highlight some of the benefits of saving time, including providing safer care, improved wellbeing for residents, reduced pressure on staff and improved job satisfaction.

These benefits are quantified and based on the data received from our customers.

We’ve been delighted with the feedback received from our customers during the pandemic in regards to the benefits Ally’s resident acoustic monitoring in their homes. Our previous article referenced an interview about the impact of using Ally by Friends of the Elderly’s Chief Executive, Steve Allen, which was greatly appreciated!

The ability to monitor remotely day and night is a huge benefit to our teams who are under additional pressure due to COVID-19. The Ally system is a solid asset that helps them to continue to safeguard the health and wellbeing of our residents.

Steve Allen, CEO of Friends of the Elderly

Care is Safer & More Person-Centered Without Regular Night-Time Checks

Depending on the resident’s needs, many providers carry out regular checks every 1 or 2 hours, throughout the night. Homes who spend time working on regular checks unintentionally tend to reduce their focus on tasks that are more important to resident safety, wellbeing and home management, as well as often disrupt peacefully sleeping residents.

Acoustic monitoring enabled staff to respond more promptly and appropriately to peoples support needs during the night.

CQC

Ally is proven to improve the safety and responsiveness of care and save 40% of staff time during the night by enabling homes to remove regular checks. Instead, staff are proactively alerted to those who actually need assistance, rather than disturbing sleeping residents.

We found that for an average 40-bed home doing 2-hourly checks, staff using Ally will on average only do 40 checks per night rather than up to 200.

What Have Our Customers Done With The Time They Saved?

Carers who have more time, spend it with those residents who may be restless, awake or calling for help. For residents in distress, these carers can reduce their anxiety in their rooms or take them into the living area if needed.

With Ally, night-time staff are under less pressure and feel like they improve the quality of care they provide for their residents. Additionally, the more time they have means that care plan management is more complete and therefore improves the quality of handover to day staff.

Home Managers report that night-time staff now have the time to complete tasks such as cleaning, tidying and washing. This has the knock-on effect to increase the amount of time that day-staff have to interact with residents; again improving the quality of life for their residents.

Staff report stress levels are reduced and overall their job satisfaction is vastly improved.

Simply, my care team now has much more time to care for residents that need it.

Sue, Home Manager, Greensleeves Care.

More Time Improves Staff Happiness and Care Outcomes

Homes saving time with Ally see improved care outcomes for their residents as they are disturbed less when sleeping peacefully; they see a 55% reduction in falls and overall improvements in resident wellbeing, including 20% fewer hospital admissions.

Ultimately Ally has been hugely positive for my night staff who are all now so much happier and more engaged.

They are under less pressure and have more time to focus on caring. But they also feel like they are a more integral part of the care team since they can now proactively hand over detailed information on each resident’s wellbeing to day-staff and play an active role in care planning.”

Sue, Home Manager, Greensleeves Care.

Get in touch to discuss how Ally can save you time during the night, improved care outcomes and improve your staff satisfaction.